Privacy Policy - Surbiton Skip Hire
Welcome to Surbiton Skip Hire. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information
- Name
- Contact details (email, phone number)
- Address
We collect this information when you register on our site, place an order, or contact us for support.
Non-Personal Information
- Browser type
- Device information
- IP address
This data helps us understand how users interact with our website and services.
How We Use Your Information
Your information is used to:
- Process Orders: To fulfill your skip hire requests.
- Improve Services: To enhance our offerings based on your feedback.
- Customer Support: To respond to your inquiries and provide assistance.
- Marketing: To send you promotional materials if you've opted in.
We ensure that your data is used responsibly and only for the purposes outlined in this policy.
Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure environments and access is limited to authorized personnel only.
- Data encryption
- Secure servers
- Regular security assessments
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
We use cookies to enhance your user experience on our website.
- Session Cookies: To keep track of your session on our website.
- Preference Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze website traffic and usage patterns.
You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Third-Party Services
We may utilize third-party services to perform certain functions. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Payment processors
- Email service providers
- Analytics services
We ensure that any third-party services we use are compliant with relevant privacy laws and regulations.
Your Rights and Choices
You have the right to:
- Access your personal information
- Correct any inaccuracies
- Delete your personal data under certain conditions
- Restrict or object to data processing
- Data Portability: Receive a copy of your data
To exercise these rights, please contact us using the provided channels.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Once your data is no longer needed, we securely delete or anonymize it to prevent any unauthorized access.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will delete it immediately.
International Data Transfers
Your information may be transferred to and processed in countries outside of your residence. We ensure that such transfers are conducted in compliance with applicable data protection laws to safeguard your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Acceptance of Terms
By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use our services.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our official support channels.
Please note: This Privacy Policy is provided for informational purposes only and does not constitute legal advice. For advice regarding your specific situation, please consult a qualified legal professional.